They also need to make sure that our users embrace and use what we provide. My team has to show management that we are providing our users with tools to help them operate efficiently and productively. I'm responsible for the IT needs of employees at five different companies which need to share common processes and policies. Of course that's what business analysts do well - so bear with me for a moment.Īs Group Network Manager for Liquid Controls I live in a world of non-stop projects that happen across time zones and geographies. That is to understand the fundamental process – and to seek ways for the process itself to be improved. While almost any manual process could show results by ‘simply’ being able to move documents and files electronically around the company, there is really a more important underlying requirement. And one of the easiest areas to demonstrate immediate improvement is by automating a manual process. As a result of budget constraints and limited resources, many companies, (mine included) look to automating tasks and processes to improve efficiency. ![]() One of those 'conversations' we have had recently in my company was about process automation. And there are some tools that, once implemented, can make that dialogue between IT and 'the business' a happier conversation. For many organizations that is a challenge - but it is a challenge that can be overcome. ![]() While getting those requirements right is important, communication about the requirements is also very important, requiring a dialogue between IT and the business users. ![]() Today's organizations are seeking to improve accountability and put more structure around their businesses, in order to respond more effectively to rapidly changing requirements. Note: This article is sponsored by BP Logix
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